An AI staff assistant that handles attendance and helps your team serve customers

How AI can greet staff each morning, track punctuality, and give your team a simple assistant that remembers customers — so they can serve better.

The staff assistant

An assistant that helps your team serve better

Think of it as the most experienced person on the floor — one your staff can simply talk to. When a customer checks in, it can remind staff that they’re a regular and what they like. It’s there to help your team serve people, not to market to them.

A friendly shop staff member greeting a customer warmly from behind the counter

How it works, step by step

Customer checks in, assistant reminds staff, staff serve A customer checks in with a loyalty card or phone, the assistant recognises them and reminds the staff member, and the staff member gives a personal welcome. Customer checks in loyalty card or phone Assistant reminds staff “a regular — their usual is…” Staff serve better a warm, personal welcome

A regular checks in

Reminder to staff

“This is Mr Tan — a regular. He usually buys the blue model. A free coffee reward is ready to redeem.”

A first-time visitor

Reminder to staff

“New customer — no history yet. Give a warm welcome and offer the loyalty sign-up.”

Staff just ask, in plain words

No dashboard to learn. Your team asks the assistant the way they’d ask a senior colleague.

Is Mr Tan a regular? What does he usually get?

Yes — one of our regulars. He usually buys the blue model and last visited in March. He also has a free coffee reward ready.

Do we have the blue one in stock?

Yes — three left in the back. Want me to let him know about the reward too?

The assistant reminds and suggests — your staff member does the serving. The human always stays in charge.

Yours to shape

You can see and edit your AI’s character and memories

It isn’t a black box — from your vendor dashboard you decide who it is, its name, tone, and the way it speaks, and you can see and adjust what it remembers. Nothing is hidden, and you stay in control.

The character

Aria

Shop assistant

Tone

Warm Concise Helpful

How it speaks

“Hi! Happy to help you find the right one — what are you looking for today?”

Edit any of this in your dashboard — rename it, change the tone, or rewrite how it greets people.

The memories

Store hours are 10am–9pm daily, closed on public holidays. Edit

The blue model is our bestseller; suggest it first for new buyers. Edit

We offer trade-ins; always mention the 12-month warranty. Edit

Add a memory

These are the facts your assistant relies on. Add, reword, or remove any of them — changes take effect right away.

Because you can read every memory in plain language, there are no hidden instructions and no surprises — what you see is exactly what your assistant knows.

Where it grows next

For your team

Simple timesheets. First-seen to last-seen becomes an effortless record of hours worked, no punch cards.
Punctuality trends. Not just today’s lateness — who’s trending late, so you can have the conversation early.
Roster check. Did the people rostered for the shift actually show up? Catch a no-show or swap at a glance.
Counter-cover alerts. A quiet nudge if no one’s been at the counter during a busy stretch.

A wall clock beside a checklist, representing staff attendance and punctuality

Builds on what’s already running — no new hardware. The system reminds and records; your team decides and acts.

Not sure which layer to start with?

Tell us where your shop is leaking time or money. We’ll point you to the one layer most likely to pay off first — or be honest if AI isn’t the answer yet.

Get in touch